Reports To :

Retail Store Manager

Purpose:

Supports the Store Manager in attaining Levi’s® Store Iconic status by as­sisting in the development of the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager to ensure smooth operations and drives business excellence. The Assistant Manager relies on instructions and pre-established guidelines to perform the functions of the job.

Key Metrics: 

• Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability.
• Is accountable and holds others accountable for ensuring all operational standards are achieved.
• Assists in the hiring, training and retention of a store staff that model LS&CO selling practices.
• Deliver authentic customer service and meet sales goals.
• Executes flawless store visual presentation by following corporate visual direction and

recommending merchandising adaptations where needed.

CRITICAL RESULTS

Sales:

• Drives profitable sales and meets or exceeds store financial plans through helping set priorities for self and the store team to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour).
• Understands and utilizes reporting tools to analyze the business and makes recommendations for adjustments to increase sales and drive profitability.
• Contributes to expense control by managing payroll and controllable expenses.
• Assists in communicating and holding team members accountable to individual sales goals.
• Executes floor changes, sales and promotional events timely and effectively for maximum financial results.

People:

• Recruits and conducts screening interviews for stylist position and makes recommendations to store manager for new hires.
• Participates in training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities.
• Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization.
• Contributes to a positive work environment that encourages retention and talent
• Manages minor employee relations issues including performance management and holding associates accountable for following LS&CO policies and procedures.
• Partners with Store Manager to execute the performance reviews

process bi-annually for their store team, utilizing these tools to drive performance.

Operational Excellence:

• Accountable for operational results in store procedures, payroll management, cash handling and inventory control.
• Achieves payroll plan through creating, adjusting and overseeing store schedules
• Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members.
• Assists in ensuring sound inventory management through following established receiving and sending merchandise process, completing all required paperwork and following all price change and ticketing procedures.
• Participates in and may oversee physical inventory preparation and counts.
• Prevents loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with loss prevention.

Merchandising :

• Executes store visual standards in accordance with visual merchandising direction, resulting in flaw less product presentation and housekeeping standards.
• Makes recommendations about and adaptations to visual merchandising direction based on the lay out and needs of the store.
• Ensures product is displayed in a manner which tells a story through styling and propping and is compelling to the customer.
• Maintains appropriate levels of product on the sales floor by contributing to and ensuring floor replenishment.

Customer Experience :

• Creates a high energy, compelling store experience for customers by engaging customers and modeling appropriate customer service behaviors to associates.
• Models behaviors and holds self and the team accountable to the Denim Leadership Authentic Customed Service.
• Participates in training associates on product knowledge to make them product experts who can effectively serve customers needs.
• Plans schedules based on store traffic to ensure the store is properly staffed to assist customers.

Key Relationships:

Develops and fosters key collaborative relationships with other Store Managers within the District and key members of the corporate Retail team in Operations, Human Resources, Merchandising, Visual Merchandising, Planning and Allocation.

Experience:

At least 2 to 3 years’ experience in a similar supervisory role 

Key Skills :

• Able to work in flexible working hours
• Excellent communication & analytical skills
• Understanding about business financials
• People management skills
• Fashion Savvy

Job Timings:

9 Hours a day as per shift roster by Store Manager

Working Days:

6 Days a week, 1 weekly holiday 

Gender preference

Both Males & Females can apply. Females should be flexible about working hours and should be willing to work in retail customer facing environment.

Expected Salary Range (PKR):

Between 25,000 to 35,000 depending on profile and experience.

Benefits :

Other perks and benefits include provident fund, group life Insurance, health insurance, paid annual leaves, monthly sales incentive plan and discounts on company products.

Locations:

Lahore, Karachi, Islamabad, Rawalpindi, Peshawar, Faisalabad, Gujranwala, Gujrat, Sargodha, Sialkot, Multan

As part of LS&Co. you will be entitled to some incredible benefits, competitive rate of pay and the opportunity to work for an iconic brand.

As well as working for a much-loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. 

So if you’re a lover of all things denim and think this role is for you please submit your application today!

&CO. EXPECTATIONS:

1. Company First: We are passionate about helping LS&Co. thrive. We pride ourselves on understanding our business, industry and markets, and uncovering new paths to continued success. We approach decisions with a company-first mindset: What’s best for LS&Co. outweighs what’s best of any team or individual
2. Lead by Example: We deliver profits through principles and live the LS&Co values. We’re courageous, empathetic and resilient- especially when faced with challenges. We never compromise our integrity.
3. Own the Result: We deliver excellence in operations and execution. We break down silos and work together to overcome issues. We commit to achieve the plan, delivering on commitments and being accountable- no excuses
4. Win The People: We value our people, their contributions, and are committed to a workplace where everyone has opportunities to grow. We cultivate teams that are diverse and inclusive. We win through our people, and we celebrate wins as a team
5. Consumer At The Core: We put consumer in the center of our decisions. We emotionally connect with them and deliver on our promises. We live the brand, embrace it’s positioning, and constantly look at ways to strengthen it.
6. Embrace A Growth Mindset: We’re innovators. We challenge ourselves to shape the future and achieve the unimaginable. We’re infinitely curious and actively seek out new ideas and perspectives.
7. Move Fast: We’re agile and flexible. We prioritize data over intuition to arrive at smart decisions. We have a sense of urgency, try new things and make timely but thoughtful decisions.

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