We are hiring for the Customer Support Department.
Skills Required:
- Active Listening
- Multi-tasking
- Upgrading multi-sheets at the same time
- Excellent command of English Grammar and efficient typing skills
- Strong phone conversation skills
- Ability to convince customers on retaining his/her order
- Familiar with CRM systems and practices
- Willing to work night shifts.
- Resolve customer complaints via phone, email, Live Chat, or social media
- Greet customers warmly and ascertain the problem or reason for calling.
- Assist with the placement of orders, refunds, or exchanges.
Your job is to answer incoming calls, make outbound calls, email replies on tickets
and handle live chats efficiently. Candidates with little experience in Call Centers will be given priority.
Interested candidates can email their resumes to
Requirements
- Competitive, positive, humble energetic, enthusiastic, forward-thinking, and ambitious.
- 1-2 years of experience in a call center
- Candidate with Healthcare telemarketing is preferred, but not required.
- Minimum Graduation
- Should be a good customer service worker who knows how to deal with potential customers
Job Type: Full-time
Shift: Night 6:00pm- 3:00am (USA Time Zone)
Job Type: Full-time
Salary: Rs50,000.00 - Rs60,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
