This is what the role will look like:
● Introducing members to each other to help build a community
● Building relationships with the members of the community
● Resolving member complaints promptly. This is the top expectation from this role.
● Handling memberships from onboarding to upgrade, downgrade to termination, according to the rules
● Keeping the facility up to the defined standards, both functionally and aesthetically
● Managing the Staff Roster