Octave Bytes
Octave bytes is innovating customer experience, as APN(AWS) partner we are specialized in the design, delivery & migration of businesses to amazon connect a next-generation cloud call centre.
Our expertise is focused on CTI, enterprise-level integration, customer experience, customize reporting, AI, Omni Channel.
Our interactive agent dashboard provides complete customer journey which enables agents to serve the customer better — intelligent interface for comprehensive customer view.
Customer Experience is the core of our product development and solution design strategy. We believe customer interactions should be Easy, Effective, Consistent and Insightful across all channels.
Octave Bytes is Amazon AWS partner ( www.octavebytes.com )
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