KEY OBJECTIVES OF POSITION
- Responsible for the smooth operational running of all types of indoor and outdoor parties.
- Provide customers with accurate information about our Party Packages.
- Supervise the overall décor and theme of parties.
- Deal with general customer service issues.
- Help to develop manpower assignments for different staff members.
- Prepares the events scheduler/ calendar for the year.
- Creates and maintains a database to understand trends and develops new strategies for events and promotion for the events.
MAIN DUTIES
- Meet with potential clients and book onsite and offsite events.
- Be available to conduct site visits and advise clients of what is available.
- Create themes and specific party packages for customers.
- Work closely with Hotels and offer our services for their celebrations and festivities.
- Manage entire events from organizing timelines to execution.
- Prepare quotes and mood boards for clients.
- Work closely with the events team in the execution.
- Managing Clients expectations.
- Being available on-site for specific VIP events.
- Ensures proper execution of the promotions/birthday parties through effective sales programs.
- Executes sales strategies to achieve budgeted attendance and sales goals.
- Follows up and manages stocks related to parties and events.
- Provides timely reports to line managers regarding performance, sales, results, customer feedback, and other related issues.
- The workability and sufficiency of party items.
- Safeguard Relieves the staff whenever there are no parties being held and does the job as assigned by Store Manager.
- Suggest ways to increase party sales and decrease party expenses/costs.
- Ensures parties/events hosted are being done accordingly.
- Party room arrangement is suitably and neatly prepared.
- Gifts and game prizes are presentably arranged.
- Customer specification are met as per the booking agreement.
- Payment for the party is received before the party ends & same recorded in the point of sale.
- All the party expense is fully paid and the respective receipts are attached to the party/event income report upon completion of such.
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