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Job Description
- Provide consistent, accurate and timely communication to clients (US based) through verbal and written correspondence.
- Call new and existing insureds for claims, quote and bind personal lines policies and retain accounts to deepen relationships with our client
- Take information from clients about coverage, exclusions and exposures, document electronic files accordingly
- Respond to clients’ needs by producing binders, certificates, policies, and other related items
- Maintain client files in our Agency Management System for processing all transactions
- Process daily incoming mail, emails, voice mails and faxes
- Follow up to ensure timely responses
- Renew policies by agency standards
- Maintain client files accurately and consistently documenting conversations
- Adhering to all other automation procedures
- Handle cancellations with care, saving all accounts possible with adherence to E&O guidelines
Working Hours:
9 hours (7pm to 4 am)- Depending on the state where the client is based
This post is only for UMT students (Current/Alumni), no outsider will be entertained via this portal.